Our Transcription Services

Business Language Services understands the importance of accurate transcriptions that are produced on time, competitively priced and carried out to a consistently high standard. We only work with professional, specialist transcribers to meet our customers’ requirements. We cover the three main types of transcription: verbatim, intelligent verbatim and edited.


Verbatim Transcription

Verbatim transcription is the full written format of the spoken language. All words and utterances are transcribed, including interjections and filler words, such as “ah”, “uh” and “hmm”, throat clearing and incomplete sentences. Verbatim transcription will include pauses, coughing, laughter and any other sounds. Given the extra time it takes to perform, it tends to be the most expensive and time-consuming variant. Verbatim transcription is used particularly for job interviews, police investigations and court cases. In all of these situations, the reactions and utterances can give insight into the behaviour of the individual/s, and may, at times, be considered as important as the spoken word.

Intelligent Verbatim Transcription 

This variant is probably the most commonly requested. Intelligent verbatim transcription means that all filler words and utterances, such as ‘ah’ and ‘hmm’, in addition to other unnecessary noises, are omitted. Repeated words may also be left out, if they do not add anything to the meaning, as will those non-standard, but common expressions, such as ‘Kind of’, ‘sort of’, ‘you know?’, etc. Other slang or over-casual words will also be amended. So, ‘Gonna’ would become, ‘Going to,’ and, ‘Wanna,’ would be changed to, ‘Want to’. The use of intelligent verbatim transcription often makes it much easier to read, understand and digest. For example, if a letter or transcript were to be dictated, intelligent verbatim transcription would be the normal choice, as there would be no need for unnecessary interjections, utterances or unwanted sounds. Business Language Services is often asked to adopt this variant for finance, medical and corporate transcripts.

Edited Transcription

Edited transcription is often requested when the recipient intends to publish the transcribed content, or if it is to be translated into foreign languages. This form of transcription focuses on readability and accuracy; grammar and syntax will be reviewed and corrected, paragraphs will be restructured and sentences edited or summarised for clarity.  Transcribers will omit repetitions (unless used for specific emphasis), interjections, utterances and other sounds. This ensures that the transcription is easy to read and can be considered ‘publication-ready’. The premise of this type of transcription is that the transcript is as accurate as it is readable. Examples of edited transcription might include academic research, interviews, conference minutes and business communications, where high accuracy, quick delivery and digestibility are key

Deciding which type of transcription is required will solely depend on the intended use for the content. At Business Language Services, we work with our customers to identify which type of transcription will best meet their needs.

Frequent Transcription Requests

We work in a wide range of subject matters, ranging from academic texts to specialised medical or legal material. The following is a selection of the transcription work we are asked to undertake most often, although this list is by no means exhaustive:

  • Minutes of meetings
  • Seminars
  • Conference reports
  • Presentations
  • Interviews
  • Multi-person discussions
  • Case Studies
  • Webinars
  • Medical reports
  • Market research studies


Supported Software Formats

We work with all types of recordings and accept all the main file and software formats including:

  • WAV
  • MP2
  • MP3
  • MP4
  • WMA
  • VOX
  • Audio cassette
  • Video cassette in standard, mini and micro formats


How We Can Help

BLS will appoint a project manager for your assignment who will oversee the liaison process between your organisation and our transcribers to ensure clarity of communication and total understanding of your requirements. We select the best transcribers for your particular project and work to your timescales with all collaboration conveniently centralised.

Whatever your requirements, be they simple transcription from a recording of a single language to a complex mix of transcription and translation, BLS is here to help. We can incorporate our translation service into your project requirements by transcribing audio or video recordings into one or more foreign languages, and then translate the transcribed texts into English. To discuss your specific requirements, or to obtain a quote, please call 02920 667666 or click here

Some of our Customers


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